FAQ

Q: Can I return the product?

A: Yes! You can return the product within 30 days of delivery, as long as it’s unused and in its original packaging. To initiate a return, please contact us at (…). After notifying us, you have another 30 days to return the item.

Q: Is the knife dishwasher safe?

A: Yes. 

Q: Can I put the wood cutting board in the dishwasher?

A: No. The cutting board is made of beech wood, a natural material, and should always be hand-washed.

Q: What materials are the knife and cutting board made of?

A: The knife is made from high-quality stainless steel. The cutting board is made from solid beech wood, known for its durability.

Q: Is the knife suitable for left-handed users?

A: Yes. The knife is designed to be ergonomic and balanced for both right- and left-handed use.

Q: Where is this product made?

A: The products are made in various locations. The measuring cups are made in the EU, the knives and cutting plate are made in the PRC. 

Q: Is this product sustainable?

A: Yes. We aim to reduce production waste as our production process is kept small-scale and intentional, working with local materials and stakeholders.

Q: Are the products safe and usable for visually impaired users?

A: Yes. Our products are specifically made with visually impaired users in mind, in order to create the safest and most enjoyable kitchen experience for any sight ability. You can find more about the philosophy behind our products in our blog section.